Call2Roots | How to Use

How to Use

Detailed Calling Card Dialing Instructions

Here are the basic steps for using a calling card. Your actual steps may vary if you have activated advanced dialing features such as PIN-less dialing or speed dialing.

1. Before you begin dialing

Before you make the call, it goes without saying that you would need to have at hand, all of the following:

Toll-free or local access number for your calling card
Calling card account info (PIN)
Destination telephone number

2. Dial the calling card access number first

First, you would need to dial a toll-free access number or local access number. You can find the Access Numbers in the call2roots.com.

In case you have dialed a toll-free number, whether you will incur a cost or not, is totally dependent on your card or vendor. Suppose, you are in New York and you wish to all someone in Atlantic City, the access number would be (609) 318-0828. To view other access numbers visit: call2roots.com.

3. Dial the calling card PIN

Unless you have PIN-less dialing activated, you will be prompted to enter your card's unique PIN. If you have activated PIN-less dialing, your call-in number should be recognized and you will be prompted to continue dialing.

Your PIN identifies you and your specific card so we can keep track of your call history. Once you have registered with call2roots your PIN will have been emailed to you

If you plan to use your card a while and it has PIN-less dialing, we recommend you to activate it online. Once activated, it will save you dialing and re-dialing your PIN.

4. Dial your destination telephone number

Next, you need to dial the destination phone number you are calling.For Example if you want to call INDIA you need to add COUNTRY CODE (91) before the calling number. If you have speed dial activated for this number, you can enter the appropriate 1- or 2-digit code. Otherwise, you will need to dial the complete destination phone number.

Speed Dial Activation Instructions

Procedure to activate Speed dial is as below:

Speed Dial cannot be activated over phone. You would need to Log in to your call2roots account.
You must activate PINLESS dialing first by ANI addition. Only then can you enjoy speed dialing.
You can find on Speed Dial option.
You can assign any number from 1 to 9 (NOT zero) to function as a shortcut or speed dial. Therefore, you can activate 9 speed dials at the most from one User Account.
When you are making the call, follow the voice response. On being asked to dial the number you wish to call, enter the digit correctly (1 to 9) just as in case of local calls.
Thereafter press the # key and wait for your call to be connected.
For example, you can assign [1] as speed dial for residential fixed line. Suppose the number is 01191900XXXXX81. When you need to call this number you will dial only 1 and press #.